Skip to main content
TrustRadius
Canopy

Canopy

Overview

What is Canopy?

Canopy is tax practice management software from Canopy, Inc., with accounting functionality designed for tax professionals and their customers. It includes tax resolution analytics, automatic IRS form population, client management, transcript delivery and reporting, custom service workflows, penalty abatement, casework/client…

Read more
Recent Reviews

TrustRadius Insights

Canopy has a wide range of use cases that cater to the needs of various industries and departments. Users have reported utilizing Canopy …
Continue reading
Read all reviews

Popular Features

View all 11 features
  • Tax Document Management (6)
    9.7
    97%
  • 3rd-Party Software Integrations (5)
    9.3
    93%
  • Complex Tax Scenario Management (5)
    9.3
    93%
  • Compliance Administration Management (6)
    9.2
    92%
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Canopy?

Canopy is tax practice management software from Canopy, Inc., with accounting functionality designed for tax professionals and their customers. It includes tax resolution analytics, automatic IRS form population, client management, transcript delivery and reporting, custom service workflows,…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

16 people also want pricing

Alternatives Pricing

What is Avalara?

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

What is TaxJar?

TaxJar offers automated sales tax reporting and filing. According to the vendor, capabilities include: Accurate, Detailed Sales Tax Reports: TaxJar’s local jurisdiction reports show sales and sales tax collected not only for each state, but for local jurisdiction (counties, cities, special…

Return to navigation

Product Demos

bugaboo bee⁵ demo - assembly of the sun canopy with bassinet

YouTube

Campervan Awning - Review and demo of the Reimo Sun Canopy for VW T5 T6 Campervan and California

YouTube

bugaboo bee³ demo - extendable sun canopy

YouTube

Canopy / Tent Mister Demo, by EZ Mister

YouTube

IMC श्री तुलसी Canopy Open Demo in Market || कैनोपी Part-1

YouTube

Canopy Tent for Business - No Office Needed - Buy Promotional Canopies Stalls & Kiosks - Miri Piri

YouTube
Return to navigation

Features

Type of tax

A list of the different types of taxes that can be filed using tax compliance software.

9.8
Avg 8.4

Tax Reporting & Compliance

Activities relating to tax filing, reporting, document management, and exemption certificate processing.

9.4
Avg 8.4
Return to navigation

Product Details

What is Canopy?

Canopy is tax practice management software from Canopy, Inc., with accounting functionality designed for tax professionals and their customers. It includes tax resolution analytics, automatic IRS form population, client management, transcript delivery and reporting, custom service workflows, penalty abatement, casework/client engagement tracking, client portals, and billing and invoicing capabilities.

Canopy Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(20)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Canopy has a wide range of use cases that cater to the needs of various industries and departments. Users have reported utilizing Canopy for managing sales pipelines, tax document collection, and workflow through tax preparation. With its features like CRM, file sharing, client account management, and project management, Canopy becomes a valuable tool for organizations involved in accounting and bookkeeping.

The software also simplifies tax-related tasks by allowing users to pull tax transcripts and prepare tax resolution letters. It streamlines tax compliance cases from client engagement to completion and payment by facilitating communication, information requests, and secure document storage. Furthermore, Canopy serves as a one-stop solution for managing workflows, sharing documents, collecting signatures and payments, and acting as a virtual filing cabinet. It enhances efficiency in reporting and consolidation, providing users with a streamlined and organized approach to business operations. From remote office teams securely viewing client documents stored in the cloud to tax preparers requesting additional documentation and tracking progress, Canopy proves to be an invaluable asset in various scenarios.

Intuitive File Sharing: Users have found Canopy's file sharing feature to be intuitive, allowing them to easily access historical documents and view it as a repository of shared files rather than just a file delivery system. This sentiment was echoed by multiple reviewers.

Efficient Task Management: Several users have praised Canopy for its task management feature, which enables effective delegation of work and efficient project management. With this feature, users can streamline their workflow and ensure tasks follow standard operating procedures consistently.

Time-saving Tax Resolution Module: The tax resolution module in Canopy has been commended by multiple reviewers for saving significant hours of time on phone calls with the IRS and form creation. By automating a substantial portion of the work, this module allows users to focus on other important aspects of their business operations.

Email Logging Issues: Some users have experienced issues with email logging in Canopy, although they acknowledge that the support team is usually responsive in resolving these problems.

Signature Request Module Limitations: Several clients have encountered difficulties with the signature request module as it does not allow for not required fields. This has caused inconvenience for clients who cannot select one of three products from a list when signing up for services, forcing them to use another system for electronic signature requests.

Client Assignment and Search Functionality: Users have reported that clients are not automatically assigned to the entire team, resulting in them not appearing in searches and seeming non-existent to team members unless specific settings are adjusted. The process of setting up new clients has also been inconsistent at times.

Attribute Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Canopy is one of our accounting solutions that deal with taxation, cost analysis, billing, CRM, and others. Specifically, Canopy deals with investors where there is order and purchase management to get the right product with the best market value. Furthermore, Canopy fosters project accounting, which controls the efforts and the resources utilized. Canopy has the tax forms and supports the filing of the taxes online for companies.
  • Tracks the due dates of an operation or project.
  • Supports taxation, more so VAT and filing of returns.
  • The inventory control also supports companies.
  • Clients have individualized portals.
  • Canopy lacks scenario planning, which is essential.
  • No payroll management from Canopy.
  • Canopy fails to allow multi currency support.
For accurate and remarkable accounting processes, Canopy is the program to embrace. One, it has the project accounting details where every resource has a detailed accounting feature. Again, matters on taxation and state compliance are professionally handled by Canopy. The tracking of the due dates for finishing a given operation is an incredible step.
Type of tax (4)
97.5%
9.8
Sales and Use Taxes
100%
10.0
Cross-border Taxes
90%
9.0
VAT / GST Taxes
100%
10.0
Energy and Fuel Taxes
100%
10.0
Tax Reporting & Compliance (7)
97.14285714285714%
9.7
Geolocation for Tax Assessment
90%
9.0
3rd-Party Software Integrations
100%
10.0
Tax Data Reporting
100%
10.0
Compliance Administration Management
90%
9.0
Tax Exemption Processing
100%
10.0
Tax Document Management
100%
10.0
Complex Tax Scenario Management
100%
10.0
  • Tax compliance is an incredible procedure from Canopy
  • project accounting, ensuring the process is efficient as budgeted.
  • Invoicing and the billing, making the inflows and outflows balance.
Canopy works efficiently for all the companies, more so the CPA firms and other programs have no such advancement. The existence of an individualized client portal from Canopy is a remarkable step. Canopy records the due dates for a project and checks them when they are near or notifies the user.
December 11, 2019

Canopy Review

Rick Wacek | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
Incentivized
We are using Canopy to respond to IRS letters and to obtain transcripts from the IRS.
  • Good research on what info needs to be included in IRS response letters.
  • Obtainment of transcripts actually does not save time. Quicker to get transcripts directly from IRS than to use the Canopy feature. Oftentimes the obtainment of transcripts feature was not working.
  • IRS penalty abatement letters section was not user-friendly. Our staff often ended up just doing the letters to IRS manually.
  • Very poor customer service.
Canopy is good for expediting IRS responses. It is not helpful for getting transcripts or power of attorney forms.
Type of tax
N/A
N/A
Tax Reporting & Compliance (2)
35%
3.5
Compliance Administration Management
30%
3.0
Complex Tax Scenario Management
40%
4.0
  • Negative impact - We lost productivity using Canopy. They oversold the product to us stating that it had so many capabilities. In reality, it fell way short of what Canopy had promised.
We had to contact the company many times because of the problems we were encountering. They were not helpful in any way.
Lewis Hurwitz | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use Canopy as a client database to keep virtual files. This enables us to work remotely. Over time we have expanded our use to include resolution, transcripts, notices. Virtually everything except practice management.
  • Good file management
  • The portal system works well, even for tech challenged clients
  • The client survey is a fast, painless way to prepare financial statements.
  • The transcript system is down more than it's up
  • The portal can be daunting for some users
  • It is difficult to interface with joint returns
It is well suited for the small office that needs remote access.

It wouldn't work well for a solo practitioner.

Over time it's performance has degraded to the point where we are actively seeking alternatives to some of the modules.
Type of tax
N/A
N/A
Tax Reporting & Compliance (3)
66.66666666666667%
6.7
3rd-Party Software Integrations
60%
6.0
Compliance Administration Management
70%
7.0
Tax Document Management
70%
7.0
  • The cost-benefit ratio is rapidly becoming negative as more functions are added that don't seem to work very well.
Pit Bull

IRS Solutions
5
3 Preparers
2 Admin support
2
Bookkeeper/administration
Brandon Samuels | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
It is being used across our finance and tax departments to make sure we are in compliance with state and federal laws. It also allows a streamlined and organized approach to our business and provides some checks that make our process much more efficient from a reporting and consolidation perspective.
  • Very good at process control. It's very clear how the data flows from within the software to out of it.
  • Very streamlined as we have a large team that is able to pick up processes where others have left off.
  • Really enjoy the reporting aspects. It's crisp, clean, and informative.
  • Transitions from one screen to the next.
  • Documentation just takes a little time to get up to speed.
  • Visual appearance could always be improved.

Great for end-to end-reporting across tax compliance groups. Doesn't really handle large groups very well.

Could really use a more simplified approach for C-suite presentations.

It's really great at transitioning jobs from one user to the next. Although a simple email to let the user know could be very useful.

Type of tax (4)
60%
6.0
Sales and Use Taxes
50%
5.0
Cross-border Taxes
40%
4.0
VAT / GST Taxes
70%
7.0
Energy and Fuel Taxes
80%
8.0
Tax Reporting & Compliance (7)
58.57142857142857%
5.9
Geolocation for Tax Assessment
50%
5.0
3rd-Party Software Integrations
40%
4.0
Tax Data Reporting
70%
7.0
Compliance Administration Management
70%
7.0
Tax Exemption Processing
60%
6.0
Tax Document Management
60%
6.0
Complex Tax Scenario Management
60%
6.0
  • Lower headcount.
  • Higher 1st-year implementation cost.
  • More efficient employees.

It is a slightly smaller scale version of Avalara.

Cheaper to implement but not as good functionally. It totally depends on your company size and budget.

Avalara is well known and well studied while Canopy seems to be an up-and-comer. Avalara is much more flexible but again that comes at a higher cost

Return to navigation